Effective Date: October 30, 2025
Last Updated: October 30, 2025

Welcome to Polifoods. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://polifoods.pk or interact with our products and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information to improve our services and provide a better experience:

a. Personal Information

When you make a purchase, contact us, or create an account, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through our payment partners; we do not store credit/debit card information)

b. Non-Personal Information

We may automatically collect certain non-identifiable data, including:

• Browser type, device information, and operating system

• IP address and general location

• Pages visited, time spent, and interaction data

c. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality and user experience

• Remember your preferences and shopping cart

• Analyze site traffic and usage patterns

You can disable cookies from your browser settings, but some site features may not function properly.

How We Use Your Information?

We use collected data for:

• Processing and fulfilling your orders

• Communicating with you about your order, inquiries, or promotions

• Personalizing your shopping experience

• Improving our website, products, and services

• Sending marketing emails (you can unsubscribe anytime)

• Ensuring compliance with legal obligations and preventing fraud

How We Protect Your Information?

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
Our website uses SSL encryption and secure third-party payment gateways to ensure your data remains safe.

However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or rent your personal data to others.
We may share limited information with trusted third parties only in the following cases:

• Service providers (payment gateways, delivery partners, web hosting, and analytics tools) who assist in running our business

• Legal authorities, if required by law or to protect our rights and prevent fraud

All third parties are required to handle your data securely and use it only for the intended purpose.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for marketing communications

• Request a copy of your data we hold

• Disable cookies from your browser

For any privacy-related request, contact us at: care@polifoods.pk

Third-Party Services and Links

Our website may contain links to third-party websites (e.g., delivery partners, social media).
We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing personal data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy—typically as long as your account is active or as required by law.

Children’s Privacy

Our website and products are not directed toward individuals under 13.
We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review it periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: care@polifoods.pk